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Frequently Asked Questions

What level of server access is granted to content provider (client)?

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None. There is never any direct connection between the client and the server. Content provider can only submit page revisions via email. Revisions can only be submitted to their assigned port. Upon receipt, revisions are automatically authenticated, processed and logged. No unauthorized file types are accepted and no other programming activity is permitted.

FTP

High level access must be granted. Because FTP privileges cannot be satisfactorily limited, content provider can log-in continuously and upload any file types. Provider can move, delete, or rename any accessed file. User can also create unlimited sub-directories and can run unauthorized programs.

 

What types of notifications are made whenever a page is revised?

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Each RPM port can be assigned its own characteristics or "attributes". In this way, department supervisors and site managers can be immediately notified via email of all activity. Also, all activity is logged and numerous reports can be printed on demand.

FTP

No notification of activity is made.

 

Can page revisions be limited to specified areas within the page, thus leaving the rest of the page undisturbed?

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Yes. RPM can also be used for full-page authoring.

FTP

No present methods are known to exist.

 

Can more than one person manage different areas of the same page?

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Yes. There is no limit. Revisions to different areas of the same page can be made simultaneously and independently of one another.

FTP

No present methods are known to exist.

 

Can pre-authorized server macros be triggered by page revisions?

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Yes. RPM documents can include simple tags which can be used to launch inquiries against live mainframe data. The results can then be embedded and published along with the contents of the web page.

FTP

No present methods are known to exist.

 

Can page revisions be encrypted prior to uploading?

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Yes. Reedy Creek's RPMMail Editor includes our own proprietary data encryption algorithm. In addition, our plug-ins for Microsoft Office 2000, Wordperfect 9, and Allaire's HomeSite 4.0 also include our encryption feature. RPM documents are also encrypted when saved to the client desktop.

FTP

No present methods are known to exist.

 

Can page revisions be reviewed, edited and approved by a supervisor prior to uploading, regardless of their location?

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Yes. Because RPM is email-based, page revisions can be created and emailed to a supervisor or "gatekeeper". Upon approval, the supervisor adds the proper credentials and simply forwards the document to the web server. This can be done regardless of the geographic locations of the originator and the supervisor.

RPM can also be used with "pre-production" or "staging" servers.

FTP

No present methods are known to exist.

 

Can access credentials be used for any other purpose?

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No. RPM credentials are unique to RPM and can only be used to upload page revisions to their assigned port.

FTP

Yes. FTP credentials (usernames and passwords) that were granted for the purpose of web page management can also be used with any unauthorized FTP utility or "tool set" to conduct a wide variety of unauthorized activities.


General Questions

I already have a fully developed web site. Will I need to re-engineer my site for RPM?

No. Existing web pages can be easily retrofitted with RPM. Your existing directory tree and link structure remains intact.


Will I have to replace my existing web server software?

No. RPM runs in conjunction with existing server software. No need to replace anything.


What are the system requirements for running RPM?

RPM needs less than 3MB of storage for NT, Linux, or Unix installation. The only other requirement is a file path from your email server.


Are RPM pages created "on the fly"?

No. Whenever a revision is received by RPM it is instantly processed and the revised page is available for viewing immediately. Therefore, RPM pages are faster loading and consume far fewer system resources (bandwidth). This is critically important in high-traffic web sites.


How does RPM compare to database driven pages?

If the goal is to delegate content management, doing so via a database is taking the long way around. Besides being cumbersome to set up, database driven pages require specialized server software and must be created "on the fly", making them slower to load. Because the entire web site must be engineered around the database, it cannot be easily retrofitted into an existing site. RPM does not have these limitations.

On the other hand, RPM pages can be easily deployed alongside database driven pages on the same web site.


How does RPM compare to server-includes?

Server-includes are intended to retrieve live data. For those wishing to delegate content management this technology does not provide a prudent solution. Plus, high-level FTP or LAN access is still required. RPM provides a superior alternative and is not hampered by these limitations. However, RPM pages can contain server-includes if they are needed.


Can RPM be used with web sites built around FrontPage, ColdFusion, LiveWire, Active Server Pages, etc.

Yes. RPM can be used to manage ASP or any other embedded tag dynamic HTML page type.


Does every web page in the site have to be under RPM care?

No. Typically, only a minority of pages -- those requiring the most frequent revisions -- need RPM. Unchanging pages can remain under the care of the webmaster. This allows you to keep costs down and deploy RPM only as needed.


What if I need to deploy RPM on a new page?

No problem. Simply activate a port. This can be quickly accomplished by the person who has access to the IMS (Information Management System) module.


What is a port?

An RPM port is an assignable access zone placed in a specific area of a specific page. Page revisions are uploaded through their port and incorporated into the page, regardless of the contents or size of the revision.


Do I have format control over my revisions?

Yes. Revisions uploaded via RPM can include any HTML tags, if so desired.


What else can my page revisions include?

In addition to custom formatted text, RPM revisions can include graphics, links, tables, Java applets, database records, PDF files, sound, video, and more.

Note however, that RPM prohibits unauthorized activity. For example, RPM will not permit unauthorized HTML pages to be uploaded nor will it accept executable programs.


Can more than one port be assigned to the same page thus enabling shared page responsibility?

Yes. There is no limitation to the number of ports on a page. Each port can be under the care of a different person and revisions can be made simultaneously and independently of one another. Each person is restricted to their own port and cannot access any other area of the page.


Can a person be granted full-page authoring privileges?

Yes. A port can be assigned to encompass the entire page thus enabling the content originator to have complete design control.


Can unauthorized pages be installed on the server?

No. RPM only allows revisions to be made to pre-approved and existing pages.


What if I need more ports?

As your site grows, additional RPM ports can be purchased at any time and are easily installed from a diskette. You only need to buy what you need, when you need it.


What if I need to reassign a port or change its password?

No problem. This can be quickly accomplished by the person who has access to the IMS (Information Management System) module.


What content editors can I use to manage RPM pages?

You can use any content editor you like, even an email utility. Additionally, each RPM port comes with our own RPMMail Editor and plug-ins for MS-Word and Allaire's HomeSite. New plug-ins are continually under development and are freely available.


My web site resides on a virtual host. Can I use RPM to safely delegate content management and if so, what do I need from my hosting provider?

You can deploy RPM on any virtual host that also enables email to be directed to your user account. With Unix and Linux systems, you do not need any assistance from your hosting provider other than normal FTP access during installation.


Is RPM platform dependent?

No. Versions of RPM are available for deployment on any Unix, Linux, or NT server, including virtual hosts.


How do I know when page revisions are made?

RPM automatically generates an email acknowledgement and sends it immediately to the group of people you list for that port. An entry is also made in a log file which can be sorted, viewed, and printed on demand.


What if I want to approve revisions prior to uploading?

No problem. Because RPM is email based, simply have the content originator email their revisions to the site supervisor or "gatekeeper". Upon approval, this person then adds the proper credentials and uses RPM to forward the revisions to the web page.

RPM can also be used with "pre-production" and "staging" servers.


Can I be assured that revisions are being made when they are supposed to be?

Yes. Each RPM port can be assigned its own update schedule. The content originator is automatically notified via email whenever a revision is due. Past due or failed revisions can also be immediately reported to management and are logged in a discrepancy report.


RPM is easily incorporated into any existing web site and runs with any Unix, Linux, or NT server software, including virtual hosts!

Delegate web page management with peace of mind.

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U.S. Patent No. 5,937,160.



Reedy Creek Technologies, Inc.
284 Reedy Creek Road
Four Oaks, NC 27524
 

Voice: (919) 934-6869
Fax: (919) 934-1537
info@reedycreek.com